Ross/Brand – how not to let a molehill become a mountain (version 2,137)

This thought-provoking blog entry by the BBC’s Steve Bowbrick on how the BBC might have been able to avoid the media storm is well worth a look:

• BBC Common Platform: Handling Ross/Brand in an open way

This is interesting for me: in my last job at Portsmouth students’ union, I remember trying – and failing – to express as eloquently as Steve has exactly why openness in a crisis is A Good Thing, and this school of thinking – be open and honest with your stakeholders and always maintain a dialogue – is one I really do believe in (uhhm, unless you’re MI5…).

Well worth a read, especially if you’re in a position of power in any company. Or if you’re bored ;o)

Tagged with: bbc | blogs | corporations | social media | upsu | web 2.0 | work

Posted by Alex on Tue 18th November 2008

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